Returns & Exchanges

At SESSIONS AT ARDEN, we take pride in the quality of our artisanal food products; however, due to the perishable nature of our items, we offer a specialized return process to ensure your complete satisfaction.

1

Contact Support

Reach out to our customer care team within 48 hours of receiving your delivery to report any issues with your order.

2

Provide Documentation

Please include your order number and clear photographs of the product and packaging if there is damage or a quality concern.

3

Review Process

Our culinary team will review your request within 24 hours to determine if a replacement or a full refund is appropriate.

4

Resolution

Once approved, a credit will be applied to your original payment method or a fresh replacement will be shipped at no additional cost.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing